MMS messaging allows you to send images and media directly in line with your messages. You'll also be able to receive media as well when your contacts text you.

MMS expands your ability to send out promotional material, share important information, or share not so important gifs of dogs...

In the message compose box you will the the picture icon that is labeled "Insert Media."

Don't see it? You may need to update your MessageDesk phone number to access MMS depending on when you first created your account.

Email for assistance getting started with MMS

When you click on the icon, it will expand to show you all the media you have already uploaded to MessageDesk.

If you want to add a new piece of content you haven't already uploaded, click Add a New File. You can also upload new media by going into the Media module and clicking Add a New File.

Most common file types are supported by MessageDesk MMS:

  • .mp4

  • .mp3

  • .jpg

  • .jpeg

  • .png

  • .gif

  • and many more...

If you have been a user since before 3/19/21, it is likely that you will need to change your MessageDesk number to get access to MMS. It is possible to keep your current MessageDesk number while getting access to MMS with number porting.

Start the number porting process by clicking on the chat bot in the lower right hand side of your screen or emailing us.

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