Clear Your Browser Cache

Here's how to clear your browser cache on Chrome, Safari, and Firefox.

Josh avatar
Written by Josh
Updated over a week ago

Clearing your browser cache should be the first step in most situations if MessageDesk isn't working properly.

After you are done, make sure to refresh your page.

How to Clear your Chrome Web Cache:

  1. At the top right, click the ellipses โ ‡.

  2. Hover over More tools and then select Clear browsing data.

  3. At the top, choose a time range. To delete everything, select All time.

  4. Next to "Cookies and other site data" and "Cached images and files," check the boxes.

  5. Click Clear data.

How to Clear Your Safari Web Cache:

  1. At the top left menu Select Safari > Preferences

  2. Select the Privacy tab

  3. Click on Manage Website Data

  4. Search for MessageDesk in the search bar

  5. Click remove on the bottom left

How to Clear your Cache on Firefox:

  1. Click the menu button and select Preferences.

  2. Select the Privacy & Security panel on the left

  3. In the Cookies and Site Data section, click Clear Data

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  4. Remove the checkmark in front of Cookies and Site Data.

  5. With Cached Web Content check marked, click the Clear button.

  6. Close the about: preferences page. Any changes you've made will automatically be saved.


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