Mastering your Inbox really isn't that tall of a task, all you have to do is learn about some of these great tools:

  1. Multiple Inboxes

  2. Connect any app to MessageDesk

  3. Automate Conversation Assignment

  4. Out-of-Office Replies

  5. Keyword Replies

  6. Start Conversations from your Website

1. Multiple Inboxes

MessageDesk supports the ability to add multiple "Inboxes" or "Views" to your account. This allows you to sort your conversations based on different groups of contacts.

➡️ ➡️ ➡️ Learn how to set up Multiple Inboxes here ⬅️ ⬅️ ⬅️

2. Connect with any App

Connect MessageDesk with 4,000 other apps with Zapier. Whether it's your existing CRM, other messaging channels or other platforms - Zapier can help you connect everything into a single workflow

➡️ ➡️ ➡️ Learn about Connecting Zapier to MessageDesk ⬅️ ⬅️ ⬅️

3. Automate Conversation Assignment

Set MessageDesk to automatically assign conversations to teammates when they respond to a message. You can do this by going to Settings -> Workspace Settings

4. Out-of-Office Replies

Automatically reply when contacts text you during non-office hours.

➡️ ➡️ ➡️ Learn how to set up out-of-office replies ⬅️ ⬅️ ⬅️

5. Keyword Replies

Set up automatic replies for keywords or keyphrases your contacts message you with.

➡️ ➡️ ➡️ Learn about Autoresponders ⬅️ ⬅️ ⬅️

6. Start Conversations from the Web

Leverage MessageDesk Forms & Webchat to start conversations from the web or your website.

➡️ ➡️ ➡️ Learn about Chatbot & Forms ⬅️ ⬅️ ⬅️

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