Mastering your Inbox really isn't that tall of a task, all you have to do is learn about some of these great tools:
1. Multiple Inboxes
MessageDesk supports the ability to add multiple "Inboxes" or "Views" to your account. This allows you to sort your conversations based on different groups of contacts.
➡️ ➡️ ➡️ Learn how to set up Multiple Inboxes here ⬅️ ⬅️ ⬅️
2. Connect with any App
Connect MessageDesk with 4,000 other apps with Zapier. Whether it's your existing CRM, other messaging channels or other platforms - Zapier can help you connect everything into a single workflow
➡️ ➡️ ➡️ Learn about Connecting Zapier to MessageDesk ⬅️ ⬅️ ⬅️
3. Automate Conversation Assignment
Set MessageDesk to automatically assign conversations to teammates when they respond to a message. You can do this by going to Settings -> Workspace Settings
4. Out-of-Office Replies
Automatically reply when contacts text you during non-office hours.
➡️ ➡️ ➡️ Learn how to set up out-of-office replies ⬅️ ⬅️ ⬅️
5. Keyword Replies
Set up automatic replies for keywords or keyphrases your contacts message you with.
➡️ ➡️ ➡️ Learn about Autoresponders ⬅️ ⬅️ ⬅️
6. Start Conversations from the Web
Leverage MessageDesk Forms & Webchat to start conversations from the web or your website.
➡️ ➡️ ➡️ Learn about Chatbot & Forms ⬅️ ⬅️ ⬅️