Office hours allow you to send automatic "out of office" messages to contacts based on your set availability. Set the days and hours that you're available and open to receiving inbound text messages.


1. Navigate to your Campaigns, then the Office Hours to get started

2. Set your time zone

3. Set your hours and Out of Office Message

The hours you set should reflect the hours that you are 'Open'. Generally, we advise that you set your hours to open anytime someone is available to respond. It may not directly correspond with your businesses operating hours.

The "Out of Office" Response Message is an automatic message. When a contact texts your organization during non-open (closed) office hours they will automatically receive the message.


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