7 Steps to Success in MessageDesk

These are the essential steps you need to take to be successful in MessageDesk

8 articles in this collection
Written by Ben Nebesky

1. Sending your First Message

Welcome to MessageDesk, it's time to test out the platform. First step: send a text.

Written by Ben Nebesky
Updated over a week ago

2. Add your Contacts

Make sure your contacts are added to your MessageDesk account so you have people to text!

Written by Ben Nebesky
Updated over a week ago

3. Set your Organization Name

Make sure you have your Organization Name set in your MessageDesk account.

Written by Ben Nebesky
Updated over a week ago

4. Add a Teammate

We love teams in MessageDesk! So, feel free to add them to get the full experience.

Written by Ben Nebesky
Updated over a week ago

5. Set your Office Hours

Never leave a customer hanging again, set your office hours so you can send out a response day or night.

Written by Ben Nebesky
Updated over a week ago

6. Create your first template

Creating a template will help your team send the right message every time.

Written by Ben Nebesky
Updated over a week ago

7. Register your Traffic (Don't get flagged for SPAM)

Registering your number with the carriers will help you avoid being flagged for SPAM.

Written by Ben Nebesky
Updated over a week ago

Bonus Tips

Attend an Onboarding Meeting

An onboarding meeting with a MessageDesk specialist allows you to get answers to questions and set up your MessageDesk account.

Written by Ben Nebesky
Updated over a week ago