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MessageDesk Features
MessageDesk Features
Get an overview of every feature that comes with MessageDesk.
11 articles in this collection
Written by
Ben Nebesky,
Josh,
and
Colby Baum
MessageDesk Features Overview
Learn about contacts, contact groups, Inbox, Broadcasts and more
Written by
Josh
Updated over a week ago
Inbox
Shared Inbox Overview
The Inbox unifies all your conversations with customers into a single place so that your team can collaborate seamlessly.
Written by
Josh
Updated over a week ago
Contacts and Groups
Contacts & Groups Overview
Use the Contacts Module and Groups module to create, edit, and manage your contacts in MessageDesk
Written by
Josh
Updated over a week ago
Broadcasts
Broadcasts Overview
Sending Group texts without reply all, creating groups, and more with MessageDesk
Written by
Josh
Updated over a week ago
Campaigns
Office Hours Overview
Learn how to set up an out of office text message for your business or organization's "open" and "closed" operational office hours.
Written by
Ben Nebesky
Updated over a week ago
Campaigns Overview
Automation is key. Learn how to set up automated messages and easily gather information and subscribers from your MessageDesk account.
Written by
Colby Baum
Updated over a week ago
Autoresponders Overview
Learn more about automating support, meeting confirmations and feedback collection
Written by
Josh
Updated over a week ago
Forms Overview
Forms make it easy to generate conversations and create text-subscribers from your website, social media posts or email threads.
Written by
Josh
Updated over a week ago
Chatbot Overview
Learn how to create, embed and edit your MessageDesk chatbot
Written by
Josh
Updated over a week ago
Payments
Payments Automation Overview
Automate your payments collection in MessageDesk by setting up automatic payment reminders, thank you messages, and overdue reminders.
Written by
Josh
Updated over a week ago
MessageDesk Pay-By-Text Overview
Setting up your Sphere Merchant account, connecting to MessageDesk, managing and sending invoices. Plus much more!
Written by
Ben Nebesky
Updated over a week ago