MessageDesk Features

Get an overview of every feature that comes with MessageDesk.

11 articles in this collection
Written by Ben Nebesky, Josh, and Colby Baum

MessageDesk Features Overview

Learn about contacts, contact groups, Inbox, Broadcasts and more

Written by Josh
Updated over a week ago

Inbox

Shared Inbox Overview

The Inbox unifies all your conversations with customers into a single place so that your team can collaborate seamlessly.

Written by Josh
Updated over a week ago

Contacts and Groups

Contacts & Groups Overview

Use the Contacts Module and Groups module to create, edit, and manage your contacts in MessageDesk

Written by Josh
Updated over a week ago

Broadcasts

Broadcasts Overview

Sending Group texts without reply all, creating groups, and more with MessageDesk

Written by Josh
Updated this week

Campaigns

Office Hours Overview

Learn how to set up an out of office text message for your business or organization's "open" and "closed" operational office hours.

Written by Ben Nebesky
Updated over a week ago

Campaigns Overview

Automation is key. Learn how to set up automated messages and easily gather information and subscribers from your MessageDesk account.

Written by Colby Baum
Updated over a week ago

Autoresponders Overview

Learn more about automating support, meeting confirmations and feedback collection

Written by Josh
Updated over a week ago

Forms Overview

Forms make it easy to generate conversations and create text-subscribers from your website, social media posts or email threads.

Written by Josh
Updated over a week ago

Chatbot Overview

Learn how to create, embed and edit your MessageDesk chatbot

Written by Josh
Updated over a week ago

Payments

Payments Automation Overview

Automate your payments collection in MessageDesk by setting up automatic payment reminders, thank you messages, and overdue reminders.

Written by Josh
Updated over a week ago

MessageDesk Pay-By-Text Overview

Setting up your Sphere Merchant account, connecting to MessageDesk, managing and sending invoices. Plus much more!

Written by Ben Nebesky
Updated over a week ago