Static groups are simply ways to group contacts in MessageDesk so you can text message them without reply-all.

In this article we'll go over how to create static groups and manage them over time.

How to Create a Static Group

  1. Navigate to Contacts

  2. Click "New Static Group"

  3. Give the Group a Name

  4. Add people one-by-one by searching for first or last name OR; Import contacts into the group.

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