All Collections
MessageDesk User Guides
How to Send Urgent Notices with Broadcasts
How to Send Urgent Notices with Broadcasts

How to use group text without reply all for emergency alerts or notifications.

Josh avatar
Written by Josh
Updated over a week ago

Sending out an email for an emergency alert isn't the best option for most businesses.


Well If your power of WiFi is out, most likely your staff computers aren't working. πŸ”Œ πŸ’»

More importantly, no one reads an email the second it comes into their inbox πŸ• Meaning there's a good chance that "emergency alert email" won't get read on time.

But do you know what always on your employees? And is accessible regardless of WiFi or the power situation?

A mobile phone πŸ“±

Texting is the safest and most efficient way to get an emergency message out.

It will be received and read quicker, meaning the people who need the alert most will receive it.

Giving you peace of mind and your staff the best chance at reacting to the emergency.

Example emergency scenarios that your organization may encounter might include:

  • Scheduled fire drills

  • Power outage

  • Emergency meetings

  • Server crash (Email may be disabled)

  • Internet crash (Wifi down, power outage, etc.)

MessageDesk Broadcasts allow you to get a message out quick to a group of people without reply all. After it's sent, you have an instant line of communication to privately message every recipient of your message.

In an emergency, there are anxiety and a sense or urgency that can only be calmed by efficient communication.

Here's what you should set up to make sure that you're ready for any situation.

  • Create a set of templates that you can use in case of an emergency to get the text out as soon as possible.

  • Create groups of people that would need to be notified with different information this can include: all staff, tenants, management, safety team.

Since technology is such an essential part of most workplaces, a power outage, WiFi crash, server crash or other incident can cripple an organization. πŸ”Œ

Communicating with your organization, even in an emergency, can help you get back on your feet before it ever becomes a problem.

Send out a broadcast now by clicking on our logo! ⬇️ ⬇️ ⬇️

It is important to note that 100% delivery is not guaranteed and is subject to the carrier. It is advised to have multiple streams of emergency communication established if this is being used in a life threatening emergency. Be aware of any scheduled downtime where our app may not be functional.

Did this answer your question?