1. Check your email after your admin sends an invitation to join a MessageDesk account/workspace.
In your email inbox, you should see a message: "Invitation to MessageDesk"
Click this email to open and view its contents.
What you'll see is the following. This email contains a temporary password that you will use to sign in.
If you can't find this email, be sure to check your spam folder and/or filters.
When you're ready to proceed, click the link.
2. Enter your email, and temporary password from the invitation email to sign in
⚠️ Note: email IS case-sensitive - please enter your email in all lowercase letters.
3. Change your password to sign in
When prompted, change your password.
Your new password must include:
1 Lowercase Letter
1 Uppercase Letter
1 Number or Character
4. Go back to your email and retrieve a verification code
Copy and paste the 6-digit verification code from your email.
5. Enter your 6-digit verification code
After you enter the code, click confirm.
6. Complete your login to MessageDesk V2
And that's it! You should now land in MessageDesk's V2 inbox. You're ready to start texting.
