In order to import your contacts into MessageDesk in a bulk format, it will need to be in the form of a CSV file.
If you download our template from the app, it will already be in a CSV format. However, if you copy our template into an Excel file, you will need to follow the steps below to convert it into a CSV file.
1. Select File
2. Select Save as
3. Under the File Format dropdown menu, select .csv
4. Click Save! 🤯
5. Make sure that before you import into MessageDesk it appears as a .csv file
Learn how to import contacts into MessageDesk
