Find helpful guides, how-to's and best practice advice for business text messaging
Getting Started in MessageDesk
Learn what MessageDesk is, get a features overview, watch a demo and use our 4 step checklist to get started.
Getting the Right Phone Number
Connect your preferred phone number to MessageDesk and start texting
Inbox: 1-on-1 Messaging as a Team
The command center of MessageDesk. This is where you and your team manage all your back-and-forth conversations with contacts.
Broadcasts: 1-to-Many Messaging
Send group texts without "reply all" with static and smart groups. This is "BCC" for text messaging.
Contacts and Groups
Add, create, edit & sort your contacts in the Contacts module.
Campaigns
Automatically start and respond to conversations with MessageDesk
Settings: Manage your MessageDesk account
Manage your MessageDesk account settings including users, custom fields, phone number, subscription and payment settings.
Compliance & Message Delivery
Learn how MessageDesk can help you avoid failed messages and stay compliant with Federal Regulations.
Send Images, Videos and Files
Use the media module to upload and store images, videos and files in your MessageDesk workspace.
MessageDesk User Guides
Guides for businesses and organizations that are specific to their daily operations and workflows.
Plugins & Integrations
Use Plugins to manage your integrations with accounting platforms like QuickBooks Online, Xero and more.