Find helpful guides, how-to's and best practice advice for business text messaging
Getting Started in MessageDesk
Learn what MessageDesk is, get a features overview, watch a demo and use our 4 step checklist to get started.
Getting the Right Phone Number
Find out how to get the phone number you want in your MessageDesk account.
Inbox: 1-on-1 Messaging as a Team
The command center of MessageDesk. This is where you and your team manage all your back-and-forth conversations with contacts.
Broadcasts: 1-to-Many Messaging
Send group texts without "reply all" with static and smart groups. This is "BCC" for text messaging.
Compliance & Message Delivery
Learn how MessageDesk can help you avoid failed messages and stay compliant with Federal Regulations.
Managing your Team in MessageDesk
Learn about getting your Team added as users, how to manage your Team, and the features designed specifically for Teams.
Settings: Manage your MessageDesk account
Manage your MessageDesk account settings including users, custom fields, phone number, subscription and payment settings.
Get an overview of every feature that comes with MessageDesk.
MessageDesk User Guides
Guides for businesses and organizations that are specific to their daily operations and workflows.
Using MessageDesk with QuickBooks & Xero
Learn how to connect your accounting software and use it to collect payments via text.
Contacts and Groups
Add, create, edit & sort your contacts in the Contacts module.
Learn how to string text messages together into campaigns that deliver messages at pre-set, scheduled times.
Send Images, Videos and Files
Use the media module to upload and store images, videos and files in your MessageDesk workspace.