MessageDesk Learning Center
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Find helpful guides, how-to's and best practice advice for business text messaging

Getting Started in MessageDesk

Learn what MessageDesk is, get a features overview, watch a demo and use our 4 step checklist to get started.

Ben Nebesky avatarJosh avatar
By Ben and 1 other2 authors7 articles

Getting the Right Phone Number

Find out how to get the phone number you want in your MessageDesk account.

Ben Nebesky avatarJosh avatar
By Ben and 1 other2 authors6 articles

Inbox: 1-on-1 Messaging as a Team

The command center of MessageDesk. This is where you and your team manage all your back-and-forth conversations with contacts.

Colby Baum avatarBen Nebesky avatarJosh avatar
By Colby and 2 others3 authors15 articles

Broadcasts: 1-to-Many Messaging

Send group texts without "reply all" with static and smart groups. This is "BCC" for text messaging.

Ben Nebesky avatarJosh avatar
By Ben and 1 other2 authors9 articles

Compliance & Message Delivery

Learn how MessageDesk can help you avoid failed messages and stay compliant with Federal Regulations.

Ben Nebesky avatar
By Ben1 author7 articles

Managing your Team in MessageDesk

Learn about getting your Team added as users, how to manage your Team, and the features designed specifically for Teams.

Ben Nebesky avatarJosh avatar
By Ben and 1 other2 authors5 articles

Settings: Manage your MessageDesk account

Manage your MessageDesk account settings including users, custom fields, phone number, subscription and payment settings.

Josh avatarBen Nebesky avatar
By Josh and 1 other2 authors9 articles

MessageDesk Features

Get an overview of every feature that comes with MessageDesk.

Josh avatarBen Nebesky avatarColby Baum avatar
By Josh and 2 others3 authors10 articles

MessageDesk User Guides

Guides for businesses and organizations that are specific to their daily operations and workflows.

Colby Baum avatarJosh avatarBen Nebesky avatar
By Colby and 2 others3 authors20 articles

Using MessageDesk with QuickBooks & Xero

Learn how to connect your accounting software and use it to collect payments via text.

Josh avatarBen Nebesky avatar
By Josh and 1 other2 authors10 articles

Contacts and Groups

Add, create, edit & sort your contacts in the Contacts module.

Josh avatarBen Nebesky avatarColby Baum avatar
By Josh and 2 others3 authors22 articles

Campaigns

Learn how to string text messages together into campaigns that deliver messages at pre-set, scheduled times.

Ben Nebesky avatarJosh avatar
By Ben and 1 other2 authors8 articles

Send Images, Videos and Files

Use the media module to upload and store images, videos and files in your MessageDesk workspace.

Ben Nebesky avatarColby Baum avatar
By Ben and 1 other2 authors4 articles

Plugins & Integrations

Use Plugins to manage your integrations with accounting platforms like QuickBooks Online, Xero and more.

Josh avatarBen Nebesky avatar
By Josh and 1 other2 authors5 articles
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