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Turn Off Replies + Autoreply to Every Message
Turn Off Replies + Autoreply to Every Message

Turn off replies in MessageDesk or set up an automatic reply to any inbound message

Josh avatar
Written by Josh
Updated over a week ago

Depending on why you're using MessageDesk, you may not want your contacts to reply to messages.

Usually, this is the case if you're just using MessageDesk to send no-reply notifications to your clients or customers. Examples include sending shipping notifications, purchase confirmations, or 1-way marketing blasts.

You can easily turn off replies in MessageDesk by using our Office Hours feature.

Office hours are found in Campaigns -> Office Hours

In the Office Hours module, you'll be able to manage how MessageDesk replies to your contacts based on certain weekdays.

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