You are going back and forth with a contact and collecting some great information! 👍
But how do you pass this information along to your teammate? 😠
By posting a comment right inside the message thread! 😄
Watch the video below to learn how:
How to Post a Comment
First, navigate to the Inbox and select any conversation. Once you select a conversation just click on the "Comment Icon" outlined in the image below:
After clicking the "Comment Icon" the Message Compose Box will turn into a "Comment Compose Box"
As you type your comment, you can Mention teammates, insert images or add emojis
Now you are all set to post your Comment!
How to View Your Mentions