You are going back and forth with a contact and collecting some great information! π
But how do you pass this information along to your teammate? π
By posting a comment right inside the message thread! π
Watch the video below to learn how:
Quick Navigation
How to Post a Comment
First, navigate to the Inbox and select any conversation. Once you select a conversation just click on the "Comment Icon" outlined in the image below:
After clicking the "Comment Icon" the Message Compose Box will turn into a "Comment Compose Box"
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As you type your comment, you can Mention teammates, insert images or add emojis
Now you are all set to post your Comment!
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How to View Your Mentions