In MessageDesk, we default to using the mobile field to send messages to contacts since you are typically unable to send messages to a non-mobile number.

Here's what we find, since QuickBooks makes it easy to enter numbers in the 'Home' field, you end up with a lot of mobile numbers in there.

Below, you'll find a video and step by step instructions to make sure you're able to message every contact in QuickBooks regardless of where their number is stored.