Connect any existing landline or VoIP phone to MessageDesk by following the steps below.
MessageDesk is compatible with any U.S. or Canadian-based phone provider.
When connecting to MessageDesk, only the SMS features are migrated. Your existing Voice and Phone Call experience is not disrupted.
This process is called "phone number hosting".
How to Connect Existing Phone Number to MessageDesk
Or follow these steps:
Log in to MessageDesk
Click on your phone number in the top-left corner
Click "Get a new number"
Select "Connect the existing phone number"
Alternatively, if you have questions please reach out to our support team via email at firstname.lastname@example.org
What is Number Porting vs Hosting?
Number porting is when you switch phone providers entirely while maintaining the same number! This is common for people who are activating a phone line they turned off.
Switching phone providers can be intimidating though.
That's why MessageDesk will use Number Hosting to send and receive messages on your behalf.
What is Number Hosting?
Number Hosting is when you keep your existing phone provider + phone number while enabling texting in MessageDesk with your current phone number.
It's called "Hosting" since MessageDesk will "host" the numbers SMS/MMS messaging while your existing calling/voice service will not be interrupted
You would keep your existing phone provider for voice, but we would provide you with messaging capability.