What is Call Forwarding?
Anytime someone calls your MessageDesk phone number we will forward that call to a phone number of your choice.
This article will go over how you can edit this phone number and manage your call forwarding.
Will Call Forwarding work on a hosted number?
No, it will not work on a hosted number since MessageDesk does not have control of the voice features for the number.
A hosted number is one where MessageDesk has only taken over the messaging portion of the number. This is commonly done so that an existing business number can be text-enabled without impacting the current voice setup.