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Compliance & Message Delivery
Learn how MessageDesk can help you avoid failed messages and stay compliant with Federal Regulations.
1. Compliance at a Glance: What you need to know to get startedCheck out this overview on what compliance is and how to register with the carriers.
2. Collecting Opt-ins: How toIn order to remain compliant, you'll need to collect express written consent from your audience to text them. Find out how.
3. Compliance Messages: Using HELP and STOP to remain compliantYour Compliance Settings keep you in compliance with federal laws surrounding text messaging. This includes your HELP and STOP keywords.
4. Complete your Carrier RegistrationLearn the reasons you need to register your traffic, why it benefits you, and how to do it so you can prevent message failures.
Message Failure NotificationsWhy do text messages fail to send? What does it mean when you get a message failure notification?
Media Error: Reducing the Size of Media FilesFor larger images that cannot be sent over MMS (2mb or larger), you can try to compress them before uploading them to MessageDesk.