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Getting Started with MessageDesk
Getting Started with MessageDesk

Learn about getting a phone number, using the inbox and sending a broadcast

Josh avatar
Written by Josh
Updated over a week ago

πŸ‘‹ Welcome to MessageDesk

This article outlines how to set up your account for success πŸŽ‰

Feel free to follow the steps in this article or watch this video to get your account setup

Quick Setup Guide

1. Connect your phone number to MessageDesk

Connect any 10-digit landline or VoIP phone number to MessageDesk to immediately start managing SMS conversations from our inbox.

2. Register your SMS Traffic

Learn why registration is required in the U.S. in this quick 10-minute webinar. Our carrier experts will explain why it's required and how to register successfully.

Don't worry, we handle each step of the process for you.

3. Learn the Basics of the Inbox & Start Texting

Checkout the complete guide to our inbox here: Shared Inbox Overview (complete guide)

Or watch the video in the demo section below ⬇️ ⬇️

4. Stay Compliant

To maintain high delivery rates, you'll need to comply with the latest SMS compliance requirements. This means collecting explicit opt-in by using a Form of some sort.

Pro-Tip: Use Chatbot and Forms by MessageDesk for automatic SMS Compliance.

πŸŽ₯ Demo Videos

Full Inbox Overview

Learn how to unify your team inside the MessageDesk inbox

Checkout the complete guide to our inbox here: Shared Inbox Overview (complete guide)

Broadcast: Reach hundreds of Contacts at Once with Text Messaging

Looking for more? Read the Full Broadcast Overview (Complete Guide)

Need help getting set up? Look no further!

Need help setting up your account? Email us at and we'll help you set up a complimentary onboarding call.

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