MessageDesk supports the ability to add multiple "inboxes" or "views" to your account. This allows you to sort your conversations based on different groups.
Each "View" is based on an existing group in MessageDesk. To add a view simply click on the "Edit Views" button underneath your inbox.
This will let you add, edit, or re-arrange your views. When adding a view, you are selecting from your existing "groups" in MessageDesk.
Once a view is created, by clicking into it Your inbox will only show conversations with people who are in that view. Remember, each view is 1-to-1 with an existing group
NOTE: We have plans to extend Views to more than just Groups. But for now, Views are 1-to-1 with existing Groups.