Settings: Manage your MessageDesk account

Manage your SnapDesk account settings including users, custom fields, phone number, subscription and payment settings.

12 articles in this collection
Written by Ben Nebesky, Kyle Kuczynski, and Josh

How MessageDesk Notifications Work

Learn how to set up email, mobile, and desktop notifications for your MessageDesk account

Written by Josh
Updated over a week ago

Workspace Settings

See how you can customize your messaging experience across your entire account with Workspace Settings.

Written by Ben Nebesky
Updated over a week ago

Account and Payment Info

How to Upgrade and Downgrade Your MessageDesk Subscription

Learn how to add credits and downgrade your monthly MessageDesk subscription.

Written by Josh
Updated over a week ago

"Add-ons" for your subscription in MessageDesk

Learn about how different subscription add-on that can extend the limits on your current subscription

Written by Josh
Updated over a week ago

Multi-Workspace and How to Set it Up

How to setup multiple workspaces for multiple locations or employees

Written by Josh
Updated over a week ago

How to View your Past Payments

View your past payments and download invoices for your MessageDesk account.

Written by Ben Nebesky
Updated over a week ago

Opt-in / Opt-out Message - How Do I Turn it Off?

The Opt-in/Opt-out Autoresponder is a required default MessageDesk feature that lets your message recipients know how to opt-out.

Written by Kyle Kuczynski
Updated over a week ago

User Management

How to Add Team Members to Your MessageDesk Account

Learn how to add team members or users to your MessageDesk workspace.

Written by Josh
Updated over a week ago

Admin, Manager, and Operator Permissions

There are three different types of users in MessageDesk: Admin, Manager and Operator. Learn about their different permissions here.

Written by Josh
Updated over a week ago

Phone Number and Call Forwarding

How to Setup Call Forwarding From Your MessageDesk Phone Number

Learn how to forward inbound phone calls from your MessageDesk number to your existing business line.

Written by Josh
Updated over a week ago

How to Block Phone Numbers In MessageDesk

Block unknown contacts or existing contacts from calling your MessageDesk phone number

Written by Josh
Updated over a week ago

How to Select and Change Your MessageDesk 10-digit Phone Number

Learn how to select and change your default 10-digit MessageDesk phone number.

Written by Ben Nebesky
Updated over a week ago